Quality Assurance Case study

Question :Read carefully and then answer the following questions

Fatima works as a Quality Assurance Engineer at a large electronics company. She is responsible for the final testing of her company’s servers and is part of a team which decides when new products will be shipped to distributors for sale.

Fatima’s company has a contract with another company which makes the ICs which are incorporated into the servers Fatima’s company makes. The business model for this product is to release a new generation server approximately every six months, meaning Fatima has a limited timeframe to conduct her Quality Control tests.

Because there is such a short amount of time between the release of each next new product, the Quality and Assurance department cannot perform every possible test on the servers to ensure they are defect free. Fatima will not ship a product if there is any possibility that the server could malfunction and cause physical harm to the customer.

However, she will ship a product that has a higher likelihood of failure resulting in data loss for the customer, because she knows that if she doesn’t, her company’s competitors will.

  1. Is it ethical for Fatima to approve the shipping of products that have a higher likelihood of failure? Justify your answer and mention the supporting canons.
  • If Fatima’s managers found about what she been doing, what should they do? Justify your answer
  • If one of the customers who have bought a group of servers from Fatima’s company have some servers failing down, causing him a loss of profit by hundreds of thousands of dollars. What the customers can do given that many customers started complaining about the quality of Fatima’s company products? Justify your answer.
  • ?  What solutions can you suggest to help Fatima’s conducting her needed quality tests on the company products within the provided short period of time? Justify your answer. [10 Points]

NSPE Fundamental Canons of Ethics

  1. Hold paramount the safety, health, and welfare of the public. 
    1. Perform services only in areas of their competence.
    1. Issue public statements only in an objective and truthful manner. 
    1. Act for each employer or client as faithful agents or trustees.
    1. Avoid deceptive acts.
    1. Conduct themselves honorably, responsibly, ethically, and lawfully, so as to enhance the honor, reputation, and usefulness of the profession

Question 2

You got a job as an Electrical Engineer in the Mechatronics Company MEEE. They are constantly integrating multiple disciplines like systems engineering, electronics, mechanical engineering, computer engineering, and programming. The firm boasts a team of engineers who employ an interdisciplinary approach when solving technical problems. Your task is to contribute to product design and development of smart keys for cars that suits all users. Your need to develop a devise which will fit well in the hand of users (slim, light, transparent, easy to use) and will open/lock remotely central door lock from a distance of 30 meters. Your job, along with your team, is to follow the Engineering Design Process to pick a suitable design with a limited budget of 250KD within timeframe of six months

  1. list the overall Engineering Design Process Steps [20 Points]
  2. Apply the Engineering design Process to  the above mentioned case, use the following steps
  1. Define the Problem
  2. Suggest Three Solutions for the defined Problem
  3. Analyze The Three suggested solutions (state the advantages and disadvantages of each one)
  4. Introduce a final suitable solution (justify)
  5. Show (sketch) your Prototype
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