Question 1: Explain why Kroger underwent its Digital Transformation (identify the business drivers and opportunities)?
Question 2: What are the key elements of Kroger’s Digital Transformation? Explain your answers using examples.
Question 3: What does success look like for this digital transformation project, and how will you measure success?
References, the two Harvard Course packs attached, New Elements of Digital Transformation and The Digital Transformation of Kroger and https://www.salesforce.com/products/platform/what-is-digital-transformation/?d=nav-prev. Also need two additional references.
Appendices: these pages are to be included beyond the reference section in the following order:
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