Business Systems Analysis

Milestone One Rubric

Overview:

  •  This assignment is the first milestone that you will complete for your final project. In this milestone, you will address the following:
    • You will begin drafting parts of your final project, focusing on your business requirements, competitors, and technology.
    • The decision matrix is not required for this milestone; however, you will be submitting the decision matrix in Milestone Two. Use the template provided to help narrow your technology recommendation.
  • Specifically, the following critical elements must be addressed:
    • I. Introduction: In this section, you will briefly introduce the small business from the case scenario, and the problem that it is trying to solve. Your Introduction must include the following two elements at a minimum: Problem statement and Two technologies.
      • A. Clearly state the problem that the business owner is seeking to solve. (establish ecommerce) Be sure to address the question of what your business ultimately wants to do.
      • B. Identify and briefly describe the two technologies from the list provided that you will research in your business systems analysis.
    • II. Business Requirements: In this section, you will determine what the business requirements are to solve the stated problem, and establish the criteria that will help form your technology recommendations.  You will also articulate why the business owner should undertake the project of integrating new technology.
      • A.Objectives: Explain the objectives of undertaking this project to integrate new technology. In others words, what should the project accomplish, and how does it support the goal of your business?
      • B. Product Description: Provide a project description that explains the purpose of the project. Be sure to address the following:
        • i. What does your business need to do to satisfy the objectives?
        • ii. What are the desired results at the end of the project?
        • iii. Why is it important for your business owner to consider implementing new technology?
      • C. Technology requirement: State the key technological requirements that will be required of any new technology in order to effectively solve your business’s problem. In other words, what specifically does the technology need to be capable of doing? (These are the technology requirements in the decision matrix.)
    • III. Competitors and Technology: In this section, you will describe two competing companies that operate in the same industry as your business. You will also explain how a company uses the two technologies that you are investigating to determine if the technology may be appropriate for your business to use. Remember that a list of competing companies was provided to you in the final project case scenario.
      • A. Technology One: Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.
      • B. Technology Two: Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.
      • C. Referring to what you learned in your research on the companies above, explain one specific way in which one o
    •  

Prompt:

  • Technology has changed our lives drastically in the past twenty years. For example, consider the rise of mobile devices connected to the internet using wireless communication. We have progressed from shopping solely in brick-and-mortar stores to having the ability to do anything from renting a vacation home to purchasing cupcakes online using a mobile device. To keep up with how consumers communicate, businesses have to incorporate these devices and technologies into their business models to reach customers. Developing appropriate technical solutions to business problems begins with defining, analyzing, and documenting the necessary requirements. For this project, you will play the role of an employee working for a small brick-and-mortar business. Your business is seeking to establish an online presence, but it must first invest in new technology. You will create a business systems analysis to provide the business owner with your recommendations for a technology solution that will support her venture into e-commerce.
  • Imagine that you work for the small brick-and-mortar business described in the final project case scenario. The owner of your business wants to focus on generating new revenue through e-commerce, but she knows that this change in operations requires the company to integrate new technology. To gain an understanding of what the business might need for technology, she has asked you to create a business systems analysis. In this analysis, you will clearly introduce the problem that your business is facing. Then, you will determine the business requirements for solving that problem, including the requirements that any new technology needs to meet.
    • Select two of the following technologies to focus on in your business systems analysis paper:
      • Big data and knowledge management
      • Wireless, mobile computing, and mobile commerce
      • Social computing
      • Cloud computing
      • Business analytics and business intelligence solutions
      • Intelligent systems
  • Your goal in the final project is to establish an e-commerce presence, but you must improve the current technology first. Use the Decision Matrix document as you conduct your research for assistance organizing your thoughts. (You will submit the completed decision matrix in Milestone Two.) For additional resources on developing the decision matrix, refer to:
    • https://www.mindtools.com/pages/article/newTED_03.htm

Detailed explanations

Introduction:

In the introduction section, you probably want to have 2 subheadings.  I will address them here.

  • Teachers feed back: “Jennifer, If you go back to the project description and read it well, you will be able to see that you left out quite a few key things that the business owner was looking to accomplish. You said this: This is just a way of saying we need to establish e-commerce using current technology; which is the problem statement in the prompt. If this is all you picked up for the problem statement out of the project scenario, you do need to go back and review that again.”

Problem Statement –

  • [Clearly state the problem that the business owner is seeking to solve. Be sure to address the question of what your business ultimately wants to do.]
  • this is where you state the problem that the business owner is seeking to solve.  You will get that details from the problem scenario.  You will start this by doing a short introduction of the company and what they do.  You should then go into the problem as outlined in the scenario.  Make sure that you are addressing the ultimate goal of the business in this section as well.  Please make sure that you are including the seven technological requirements here as well as that is a part of the problem that the business owner would like solved.  This should be no more than 2 paragraphs.

Introduction of New Technology –

  • [Identify and briefly describe the two technologies, from the list provided, that you will research in your business systems analysis.]
  •  in this section of the introduction is where you will want to identify and briefly describe the two technologies that you will research for the client in your business systems analysis.  The selection for the technologies are in the final project case scenario.  You are not just naming the two you will select here, you are briefly describing what that technology does or is as well. This is not about how you would use the technology for this business, this is simply identifying and defining what this technology is so the business owner would know if he is not familiar.  This should only be one short paragraph.

Business Requirements:

  • In the business requirements section, you will want to use 3 subheadings.  I will address them here.

Objectives –

  • [Explain the objectives of undertaking this project to integrate new technology. In others words, what should the project accomplish, and how does it support the goal of your business?]
  •  in this section you will explain the objectives of the company to undertake this project to integrate new technology.  What would the project accomplish when it is completed and how does it support the goal of the business?  That is the two main questions you should address.  You should be taking a look at the goals, and the two technologies that you are planning on using when addressing the objectives.  You are not copying them here but surmising what the objectives are based on those items.  This should be only 1 paragraph.

Project Description –

  • [Provide a project description that explains the purpose of the project. Be sure to address the following:]
    • i.          What does your business need to do to satisfy the objectives?
    • ii.         What are the desired results at the end of the project?
    • iii.         Why is it important for your business owner to consider implementing new technology?
  •  this section will explain the purpose of the project.  Address these questions and you should cover everything.  What does the business need to do to satisfy the objectives you stated above?  What are the end results that the project is working towards? What is the importance of the business owner considering the implementation of new technology?  You should provide a high-level overview of some of the things that happen in a project. Such as project planning, project scope, evaluation of current systems to see what upgrades would be needed for e-commerce, how will the new technologies affect the seven technological requirements, what are competitors doing that make an impact. This should take 1-2 paragraphs.  Remember, no fluff and in interjecting guesses of things that are not factual like needing to build a website, hire a company to code, new employees, etc.  You don’t know enough about the project to be able to include those things.

Technological Requirements –

  • [State the key technological requirements that will be required of any new technology in order to effectively solve your business’s problem. In other words, what specifically does the technology need to be capable of doing? (These are the technology requirements in the decision matrix.)]
  •  this section outlines what the seven key technological requirements that will be required to solve this problem for the client.  What specifically does the technology need to have the capability of performing for the client?  Reviewing the way your competitors use the technology you have chosen is a good start to see how the technology will be able to perform for this client.  You should review the seven technological requirements and use the two technologies you selected to show how it would answer the requirements to reach the goal. This should be about 2 paragraphs.  One for each technology that outlines what technological requirements each technology satisfies. You should really do the decision matrix to help with this.

Competitors and Technology:

In the competitors and technology section, you will want to use 3 subheadings.  I will address them here.

  • [In the section below, you will describe two competing companies that operate in the same industry as your business. You will also explain how a company uses the two technologies that you are investigating, to determine if the technology may be appropriate for your business to use. Remember that a list of competing companies was provided to you in the final project case scenario.]

Technology One –

  • [Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.]
  • in this section you will focus on one of the two technologies you selected using the competing company that you selected.  You will give a brief description of what the company does and how it uses the technology that you are talking about here to support its business in general.  You want to specifically hone in on one of the technologies you selected but use one of the companies in the final project case scenario to show how they are using it.  Please provide some very specific examples. Also, make sure to discuss how our company would benefit from utilizing a similar technology in our store for comparison.   This maybe about 1-2 paragraphs.

Technology Two –

  •  [Select one company in the same industry as your own that uses this technology. Briefly describe what that company does and how it uses this technology to support its business in general. Include specific examples.]
  • you want to do the same thing you did for the first technology you selected above but you are doing it for, of course, another technology from the list.  Use a different competitor with the second technology if you wish or you can use the first one you previously used but you must use the 2nd technology.  Once again you want to specifically hone in here and provide specific examples. Also, make sure to discuss how our company would benefit from utilizing a similar technology in our store for comparison. This may also be 1-2 paragraphs.

Benefits of Technology –

  • [Referring to what you learned in your research on the companies above, explain one specific way in which one of the companies is benefitting from technology, and describe the potential benefit to your business if you were to adopt the same approach.]
  •  in this section you want to look at everything you outlined for both technologies and select one specific way that one of the competing companies you reviewed above is benefitting from that technology.  So what you are doing here is basically giving accolades about how one of the technologies you have selected has been so great for one for the competitors.  It may have improved a bottom line or enhanced the popularity of the store or something of that nature.  In addition, you are now to look at the benefit for your client and talk about what the possible benefits could be for your company if they utilized the same technology.  This maybe 1-2 good paragraph.

Milestone 2 Rubric

Overview

  • Overview: When you are in a market and researching if and how new technologies can help your business, it is important to examine what your competitors are doing with the same technologies, and how successful they are implementing them. This assignment is the second milestone that you will complete for your final project. In this milestone, you will address the following:
    • You will begin drafting parts of your final project, focusing on your business requirements, competitors, and technology.
    • You will submit the Decision Matrix document you used to conduct your research as part of this assignment.
  • Specifically, the following critical elements must be addressed:
    • IV. Technology Solutions: In this section, you will discuss how each of the two technologies meets the technology requirements that you identified in
    • section II. Use your decision matrix to guide your responses.
      • A. Technology One: Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.
      • B. Technology Two: Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.
    • V. Recommendations: In this section, you will recommend the technology solution that you believe is most appropriate for your business based on how well each technology meets your business’s technology requirements.
      • A. Recommend a technology solution for your business, and defend why that solution is appropriate. You could recommend only one technology,
      • or you could recommend any combination of the two that you investigated.
      • B. Explain the overall benefit of your recommended technology solution to your business. Consider the following:
        • i. How will it enhance efficiency?
        • ii. How will it position your business for future growth as you move online?

Prompt

  • Remember that you have immersed yourself in the role of an IT professional. Imagine that you work for the small brick-and-mortar business described in the final project case scenario. The owner of your business wants to focus on generating new revenue through e-commerce, but she knows that this change in operations requires the company to integrate new technology. To gain an understanding of what the business might need for technology, she has asked you to create a business systems analysis. In this part of your drafted analysis, you will focus on solutions and recommendations based on your research for your first milestone.

Detailed

Technology Solutions

  • [In the section below, you will discuss how each of the two technologies meets the technology requirements that you identified in section II. Use your decision matrix to guide your responses.]
    • Cloud computing covers all 7. Big Data covers 4 of the 7; it does not cover #1, 2 and 3. To make this exemplary for the final, you want to make sure you detail this to another level; of what the technologies would accomplish with all of the different requirements.

Technology One

  • [Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.]

Technology Two

  • [Explain how well this technology meets the technology requirements of your business. Be sure to address which technology requirements the technology meets, and where there are gaps.]

Recommendations

  • [In the section below, you will recommend the technology solution that you believe is most appropriate for your business based on how well each technology meets your business’s technology requirements.]

Technology Solution

  • [Recommend a technology solution for your business, and defend why that solution is appropriate. You may recommend only one technology or any combination of the two that you investigated.]

Overall Benefit

  • [Explain the overall benefit of your recommended technology solution to your business. Consider the following:]
    • I.          How will it enhance efficiency?
    • II.         How will it position your business for future growth as you move online?

Format

Here are some of the formatting guidelines you should look at for your paper. 

  • This is a formal APA paper.  I will list some resources that you can utilize to help you to understand how to write a paper as well as reaching out to the Writing Center.
  • Your rough draft should be 3-4 pages long.  With the paragraph count that I have outlined in this document, your paper should not exceed 4 pages in length.
  • Your paper should be double spaced, 12 pt Times New Roman font and 1-inch margins all the way around.
  • Make sure that you are running spell check and reading your paper afterward for grammar mistakes.
  • Make sure that you are including a cover page, reference page and are using citations in the body of the document.  If you do not understand the differences in references and citations please refer to one of the links I am adding below or reach out to the Writing Center.
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