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Write a research about Strategic Operations Management Decisions

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The reaearch should be :

1- about a famous company ( Apple , Google , GM , Ford , Microsoft … etc )

2- 10 – 15 Pages

3- answers the folwoing questions if applicable .

The Critical
Decisions

 1.
Design of goods and services

 What good or service should we offer?

 How should we design these products and
services?

 2.
Managing quality

How do we define
quality?

 Who is responsible for quality?

3. Process and capacity design

 What process and what capacity will these
products require?

 What equipment and technology is necessary for
these processes?

 4. Location strategy

 Where should we put the facility?

On what criteria
should we base the location decision?

5. Layout strategy

 How
should we arrange the facility?

 How
large must the facility be to meet our plan?

6.
Human resources and job design

How do we provide a reasonable work
environment?

 How
much can we expect our employees to produce?

7. Supply-chain management

 Should we make or buy this component?

Who should be our suppliers and how can we
integrate them into our strategy?

8. Inventory, material requirements
planning, and JIT

 How
much inventory of each item should we have?

 When
do we re-order?

9. Intermediate and short–term scheduling

Are we better off keeping people on the
payroll during slowdowns?

Which jobs do we perform next?

10.
Maintenance

 How
do we build reliability into our processes?

Who is responsible for maintenance?

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