Write 10-12 page paper which consist of two case study and two exercise questions.
Each case study must be 3 pages in length and each exercise must be 2 pages in length.
A minimum of five (5) outside sources will need to be referenced,
Exercise 1 :
Create a SIPOC model for a project where your university is modernizing its student center to include space for on-campus, student-run businesses. Be sure to include all relevant stakeholder groups. Describe how you would use this information to design quality into your project.
Exercise 2 :
Improve a work process using either the DMAIC or the PDCA model to guide your actions. What project quality tools did you use, and why did you select each?
Both case study are attached here.
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