Part 1 Reflecting on the Goal:
Using the book “The Goal”, reflect on what you learned about flow management and why. Your response should be about 2 pages (just a guide, obviously, content and quality is more important than length).
- Reflect on “The Hike”. Thinking about the following questions, consider Alex’s experience and how it might apply to you and your work (past or present):
- Is there a process you are familiar with that works like the ‘Hike’ Alex did over the weekend?
- What is the ‘Herbie’ in your process?
- How would you measure throughput?
Part 2 Urgent Care Case Study and analysis.
Read the Case study provided and the analysis. This is an example of performing a TOC analysis built on the 5 steps of TOC as well the principles of constraint management as discussed in the text and lecture. The most important thing is to read and understand this…THIS IS THE STRUCTURE AND ANALYSIS YOUR GROUP WILL NEED TO DO FOR THE FINAL PROJECT USING A DIFFERENT CASE STUDY.


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