what is KSA

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what is KSA

 

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KSA, stands for Knowledge Skills, Abilities and are a list of what is required to preform a specific job or function.  Knowledge is the textbook understanding of a particular process.  Skill refers to the possessing the working skills required to preform a task, and ability refers to them presently having the ability to execute the skills and knowledge.
 
KSA with regards to business is an acronym that stands for Knowledge, Skills, Abilities.  It can broadly define an employees work competency.  Knowledge encompasses learned information relating to your particular job.  Skills are often unique based on different fields or job titles.  An example, is Web Developer has skill-set that includes front and back end programming, along with integrating the code inside a web browser.  Those skills are inherently different than a Project Manager who possesses leadership skills while setting up a team, and coordinates hiring on projects.  The PM may understand the software being built on a project, but lacks coding skills.  Abilities refers to an individuals actions stemming from their knowledge and skills.  An employee’s job performance abilities directly correlates into their work output.  

 

KSA
Knowledge:
–  Declarative – Information acquired and placed into memory
–  Procedural – Process of organizing information for use into what is already known
–  Strategic – Understanding of how, when and why information is used and its usefulness

Skills:
Skills are reflected by how well someone is able to carry out specific actions such as operating a piece of equipment, communicating effectively or implementing a business strategy. (Systems Implementation and Training, n.d., p. 191)

Attitudes
“Employee beliefs and opinions that support or inhibit behavior”. (Systems Implementation and Training, n.d., p. 191)  As our text describes, attitudes can affect people’s motivation which is related to their goals and to the effort that they give.

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