I’m working on a management question and need an explanation and answer to help me learn.
Watch the following 2 brief videos:
Why employee engagement matters – Bing video
Engaged Healthcare Employees – Baptist Health System – Bing video
Read the following article:
10 Tips to Grow Your Employee Engagement (theundercoverrecruiter.com)
Answer the following questions:
- What does HCAHPS stand for and what does an HCAHPS score represent? (Ch.5 Textbook)
- Pick Two (2) of the Ten (10) tips from the article on how to grow your employee engagement, provide examples of how you as a manager would use that focus area to promote employee engagement? What would you implement to support employee engagement based on those focus areas? .
- What are some benefits of engaged employees?
- What is the biggest benefit of increased employee engagement in health care, who benefits the most?
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