University of Toronto The 2009 H1N1 Campaign Paper

You and your team members are filling the role of business communications consultants. A leadership team has instructed you to deliver a report that analyses a recent crisis, and you must provide recommendations for future business communications.

Select one case that meets your interest from the four open access case studies provided on CourseLink, courtesy of Case Studies in Strategic Communication (an online, peer-reviewed, open access journal). These case studies will be published in the Discussions area of CourseLink under Assignment Resources / Business Report – Case Studies.

Pretend the event has happened recently. Create a professional report that analyzes the recent event and provide recommendations that may resolve or better manage the situation. Apply three topics that you have learned in this course in your analysis of the case. Explain how business communication concepts relate/apply to your chosen case study and identify how these concepts may provide solutions to the problems faced by the organization.