chose one to answer with 850 words
Q1. Performance Management
A new HR Director of a popular grocery chain would like to use the Balanced Scorecard (BSC) for all levels of staff (Kaplan & Norton 1994; Quesado et al., 2018). By analysing the four levels of the BSC offer other models for shop floor staff, managers and directors, suggesting the advantage that they would have over the BSC.
(35 marks: 850 words)
Q2. Reward & Retention
Susanna Gallani (2017) stated that rewards do not influence staff behaviours, peer influence does. Using the models of reward from the module examine how you would develop an engaging reward plan for two different levels of staff, using Gallani as your counterargument. You might want to choose from unskilled, graduate trainee, specialist or Director.


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