PEER POST # 1
Prior to the wide implementation of ERP companies relied on separate, branch specific databases or “silos”. This created a myriad of issues from slow, ineffectual business dealings to errors in inventory and lag times or back orders. For example, if the shipping took longer to get the stores inventory, stores would order items not available. There were major communications issues or communications about product taking up a large portion of some man-hours. Without a central system, everything took much longer and had to verified at each level before execution. Now, with the proper implementation of ERPs, streamlined systems and communications can allow issues that may have taken days to be accomplished in hours. However, there still needs to be a clear line of communication to ensure the ERP is achieving it’s desired effect for the company.
PEER POST # 2
Like most cases with business as technology advances so does the automation associated with it and away goes the manual way of completing tasks. Prior to ERP being integrated all tasks must be done manually by staff before moving to the next step, a good example of this is the business model from the show The Office. Clients would call into sales regarding orders they wanted to make, sales would communicate with the warehouse regarding shipments and stock. Once that order was made invoices were printed and given to Accounting to file in their system. This can be chaotic and problematic due to the massive amount of possible user error in place from the first call to the billing phase. The sales department to some regard has its hand in many systems and departments they usually for the most part work hand and hand with marketing as they mostly revolve both around customers. As for the impact of each department having it’s own system it creates high probability of error, loss of data, user error or privacy concerns.
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