PART 1
As you learned in the reading this week, it is important to have a strategy in place to help manage knowledge. Watch the video in MyMISLab, Managing Knowledge located in Chapter 11 (see instruction below) and then respond to the following scenario:
Access this video by going to the MyMISLab area under the course Table of Contents menu and selecting the MyMISLab Multimedia Library link.
- Select the Chapter 11 title from the Chapter dropdown list
- Select All Sections from the Section dropdown list
- Select the Video checkbox from Media Type
- Then, select the Find Now button.
The results are below the search area. Select Chapter 11 Video: Managing Knowledge.
com/assets/mymislab-2016-intro_MIS-imis_2016_topic_14″>https://mediaplayer.pearsoncmg.com/assets/mymislab…
-In this scenario, what type of information would you gather, and how would you approach gathering both explicit and tacit knowledge? How would you ensure that both departments have the data that they need to be more efficient? What are some ways you might approach benchmarking to measure the effectiveness of your changes?
If you have any questions, you can pose them here as well. In particular, consider how the consumability of the format in which the information is presented impacts the organization’s ability to achieve operational excellence and customer intimacy.
In your responses to your peers, try to address the similarities and differences in your recommended approaches for the scenario, or any questions they have posed, with your own understanding.
PART 2: Your journal will help you manage the feedback that you receive from your classmates and stakeholders.
Log all of the feedback you have received since your last journal assignment, regardless of whether you intend to (or already did) incorporate it or not. For the feedback you choose to incorporate, briefly describe how you will go about incorporating it and how the feedback improves your design or documentation. If you reject any feedback, discuss why.
To complete this assignment, review the Journal Assignment Guidelines and Rubric document.
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