HRM 500 FINAL PART 2
Question 1
Social Security is formally known as the _____.
Answer
paid leave program
New Deal program
Old Age, Survivors, Disability, and Health Insurance program
employee wellness program
noncontributory plan
Question 2
The employer’s _____ refers to the number of employees the company laid off in the past and the cost of providing them with unemployment benefits.
Answer
attrition
scalability
experience rating
Six Sigma score
wage drift
Question 3
Which of the following was created by the Employee Retirement Income Security Act (ERISA) of 1974?
Answer
Employee Benefit Security Administration
Federal Trade Commission
Merit Systems Protection Board
Federal Retirement Thrift Investment Board
Pension Benefit Guarantee Corporation
Question 4
Workers are eligible for unemployment benefits if they:
Answer
voluntarily quit a job.
are out of work due to health reasons.
were discharged for cause.
are actively seeking work.
are out of work because of a labor dispute
Question 5
The funds required by an organization to pay retirement benefits are reported as _____ in the financial statement.
Answer
current assets
current liabilities
accounts receivable
bad debt
future cost obligations
Question 6
The Pregnancy Discrimination Act of 1978 requires employers:
Answer
to offer disability plans with pregnancy-related coverage.
offer disability plans to treat pregnancy as they would any other disability.
to provide up to six weeks of paid leave to either parent upon the birth of a child.
to provide up to six weeks of unpaid leave to either parent upon the birth of a child.
to offer disability leave up to one month to either parent before the birth of a child.
Question 7
Which of the following organizations strictly limits the definition of “independent contractors,” so that employers cannot avoid legal obligations by classifying workers as self-employed when the organization receives the benefits of a permanent employee?
Answer
The Internal Revenue Service
The FBGC
The ERISA
Employee Benefit Research Institute
The Bureau of Labor Statistics
Question 8
Which of the following terms refers to an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?
Answer
Card check provision
Corporate union membership
Indirect union provision
Associate union membership
Relational union membership
Question 9
Most national unions are affiliated with the _____, an association that seeks to advance the shared interests of its member unions at the national level.
Answer
NLRA
Change to Win
AFL-CIO
Chamber of Commerce
National Association of Manufacturers
Question 10
According to Walton and McKersie, _____ bargaining looks for win-win solutions, or outcomes in which both sides benefit.
Answer
attitudinal
integrative
distributive
intraorganizational
associate
Question 11
Which of the following is a federal law passed in 1935 that supports collective bargaining and sets out the rights of employees to form unions?
Answer
The Landrum-Griffin Act
The Civil Rights Act
The Wagner Act
The Taft-Hartley Act
The Sarbanes-Oxley Act
Question 12
A contract provision under which the employer, on behalf of the union, automatically deducts union dues from employees’ paychecks is known as a(n):
Answer
checkoff provision.
deductible-at-source provision.
maintenance of membership provision.
agency shop provision.
union shop provision.
Question 13
One of the alternatives to traditional organizing is to conduct _____bringing public, financial, or political pressure on employers during union organization and contract negotiation.
Answer
collective coercion
corporate campaigns
indirect provisions
associate campaigns
social campaigns
Question 14
Which of the following laws regulates unions’ actions with regard to their members, including financial disclosure and the conduct of elections?
Answer
The Hatch Act
The Taft-Hartley Act
The Landrum-Griffin Act
The Civil Service Reform Act
The Maguire Act
Question 15
Which of the following decisions in labor relations involves day-to-day activities in which union members and the organizations managers may have disagreements?
Answer
Administering contracts
Formulating labor relations strategy
Lobbying for labor law changes
Negotiating contracts
Implementing labor laws
Question 16
An organization that has just started setting up one or a few facilities in one or a few foreign countries is a(n):
Answer
global organization.
international organization.
multinational organization.
foreign subsidiary.
expatriate.
Question 17
A _____ is a country (other than the country in which the organizations headquarters is located) in which an organization operates a facility.
Answer
host country
parent country
first country
third country
guest country
Question 18
Which of the following terms describe the disillusionment and discomfort that occur during the process of adjusting to a new culture?
Answer
Culture shock
Honeymoon
Euphoria
Acculturation
Acclimatization
Question 19
Which of the following terms refers to a type of HRM system that makes decisions from a global perspective, includes managers from many countries, and is based on ideas contributed by people representing a variety of cultures?
Answer
Host country-based HRM system
Parent country-based HRM system
Transnational HRM system
International HRM system
Multinational HRM system
Question 20
Values such as success, achievement, assertiveness, and competition are associated with:
Answer
short-term oriented cultures.
masculine cultures.
high-power-distance cultures.
low uncertainty avoidance cultures.
collectivist cultures.
Question 21
Which of the following is the first emotional stage associated with a foreign assignment?
Answer
Culture shock
Learning
Adjustment
Honeymoon
Acculturation
Question 22
According to Hofstede’s dimensions of culture, _____ defines the amount of inequality that is normal.
Answer
individualism
uncertainty avoidance
power distance
collectivism
masculinity
Question 23
Training to make employees and their family members ready for an assignment in a foreign country is called:
Answer
acculturation.
international education.
cross-cultural preparation.
community training.
biculturalism.
Question 24
Which of the following is a business indicator for staffing activities with regard to an HRM audit?
Answer
Treatment of applicants
Skill in handling terminations
Competitiveness in local labor market
Employee satisfaction with pay
Ratio of acceptances to offers made
Question 25
Which of the following is a customer satisfaction measure that indicates the success of the training programs implemented by the HR department of an organization?
Answer
Percentage of employees participating in training programs per job family
Percentage of employees receiving tuition refunds
Per capita (average) merit increases
Training dollars per employee
Quality of introduction/orientation programs
Question 26
A high-performance work system refers to:
Answer
an arrangement of machinery and equipment that streamlines the workflow and results in maximum efficiency and cost savings.
the right combination of people, technology, and organizational structure that makes full use of the organization’s resources and opportunities in achieving its goals.
a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
a system used to collect, record, store, analyze, and retrieve data concerning an organization’s human resources.
a performance management system that customer satisfaction
Question 27
Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?
Answer
Anticipation of personnel needs
Average years of experience/education of hires per job family
Average days taken to fill open requisitions
Ratio of acceptances to offers made
Ratio of minority/women applicants to representation in local labor market
Question 28
In a learning organization, training is viewed as:
Answer
a superfluous corporate ritual.
an investment in the organization’s human resources.
the only driver of continued growth and sustainability.
the primary means of retaining good employees.
a tool to minimize organizational anarchy.
Question 29
Which one of the following refers to the computations and calculations involved in reviewing and documenting HRM decisions and practices?
Answer
e-HRM
Transaction processing
Automation
Expert systems
Decision support systems
Question 30
For an organization’s human resource division, customers:
Answer
refer specifically to the organization’s shareholders.
refer specifically to the organization’s offshore clients.
usually refer to the top management.
refer to the organization as a whole and its other divisions.
refer to the labor law enforcement agencies.
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