In your initial post, briefly introduce yourself and discuss any prior experience you have with user-centered design. Explain why you are interested in this field, and how this course will help you in your intended career path.
Next, think about a site you have used where you had a positive experience. Post a link to that site and provide the following information:
- Your reason for visiting the site
- Whether you consider yourself a novice or more experienced user of the site
- A list of several tasks that are easy to accomplish on this site and an explanation of why they are easy
- A description of a task you had difficulty completing (if you found one) and an explanation of why it was difficult
Finally, post a link to a site where you had a negative experience. Again, provide:
- Your reason for visiting the site
- Whether you consider yourself a novice or more experienced user of the site
- A description of a task you had difficulty completing and an explanation of why it was difficult
In your responses to your peers, you will choose a site from two different peers and complete the following:
- Try to complete the same tasks listed in the initial post (avoid purchasing or signing up for anything)
- Describe your experience. If it differs from the initial posting, explain why your experience might be different.
Reply:
Jarrad Nagel posted Sep 2, 2021 8:42 PM
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Good evening,
My name is Jarrad Nagel and I am a senior manager of emerging technology at a Fortune 1 company. I do minimal work with user-centered design but I heavily influence the requirements around the design. I am interested in this field because I have decided to get my Doctorate of Information Technology to eventually become a CISO or CIO of a Fortune 10 company.
A website that I have used with a positive experience is www.reddit.com. I am not a novice but I am definitely no expert at navigating this site. This website holds a lot of relevant information that is happening across the world daily. You can easily determine what top news articles that are due attention on mobile by seeing the top articles across the platform. There are times where information is hard to verify due to lack of sources, but this is often solved by a quick Google search.
A website with a negative experience is https://www.cnn.com/. This website requires me to disable my ad blockers, which is not going to happen. I simply will use another website that does not plague me with frivolous advertisements. I have difficulty finding any top information that is not already three or more hours old on this site.
Thank you,
Jarrad Nagel
Reply:
Hi All,
I am Mark Allgauer. I go by Gator, a nickname for my 28 years in the USAF. I am retired and live with my wonderful wife in southwest Florida. I am pursuing a degree in IT with a concentration in Cyber Security. I have had no experience with designing or developing a user-centered design for a website. The only experiences I have had are as a user.
A positive website I user frequently is USAA.com. I visit the for my banking needs. I would consider my self an experienced user of the site as I have been accessing it for 2 decades. The site is logically laid out, and areas of need are easy to find and interact with. They use tiles for your personal account information and products you may be interested in exploring. The tiles break out areas into specific subcategories that easily navigated. The tiles break out into accounts, insurance, investment and services. The links in each take you right where you need to go to accomplish your desired tasks. While not difficult, attempting to find the hyperlink to create a transfer from one account to another was not readily found. It is in a link on the side of the accounts page from a drop down menu. Once found and used often enough I know where it is now and it isn’t a problem any longer.
A site that I find annoy to navigate through is VictoryCapitalManagement.com. The site is quite new and is going through growing pains. Since the site is still very new I feel I am a novice in using it. I visit the site to review, access and manage some of my investments. Since the company is a spinoff subsidiary of another bank it is in its infancy on the web. The web layout was and is still not intuitive to use. To access account information you have to go through numerous steps (clicks) that I feel could be reduced. Attempting to see a full accounting history for a particular investment is particularly tricky. Again it is through numerous clicks and maze like trails that the information can be viewed.
Thank you reading look forward to your feedback.
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