Assignment Steps
Resources: Microsoft® PowerPoint® (template attached)
Use the same business your team chose – Starbucks.
Develop a 2-3 slide Microsoft® PowerPoint® presentation with speaker notes (each team memeber presents a slide for their respective items and toll usage), highlighting your work on the three phases of the Six Sigma process improvement project.
Fill and complete Introduction slide.
Utilize those analytical tools available for Six Sigma as appropriate including, but not limited to: flowcharts, run charts, Pareto charts, checksheets, cause-and-effect diagrams, opportunity flow diagram, process control charts, failure mode and effect analysis (FMEA), design of experiments (DOE) and lean tools. Students can use templates located in the text or online sources.
Execute the improve phase of the Six Sigma DMAIC project including the following:
Modify the process to stay within an acceptable range.
Format your assignment as if you would be giving a presentation to senior management.
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