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Explain:
-
More
than 25 percent of the insurance claims submitted by a clinic are
rejected because of mistakes made by the clinic’s billing clerks. -
Patients
experience long wait times and delays for outpatient diagnostic
services. -
A
large number of hospitalized patients develop a wound infection
following surgery. -
Labor
costs are too high in the radiology department. -
Patients’
overall satisfaction with the emotional support provided by nurses
is lower than the satisfaction levels reported for other hospitals. -
In
a pediatric clinic, many Spanish-speaking patients are unable to
communicate by phone with the receptionists and caregivers because
of language barriers.


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