SDSU Gender Roles Within the Staff at In N out Burger Analysis

you are writing it on the gender roles within the staff at In n Out burger.

Abstract is below

Customer Service has the strongest impact on customer satisfaction and customer retention in the fast food industry. In this study we will be examining how In and Out employees exemplify adaptability and fluidity for each and every customer in the restaurant. Elements such as the allure created in regards to their secret menu, quick service, and gender roles all control customers’ satisfaction. Our study opens with a review of interpersonal based theories, such as nonverbal communication, as well as gender theories and inclusivity of retailing and consumer services. This case will be based off field notes, documents, and interviews. The article will conclude with a discussion of theoretical and practical implications of all discussed theories mentioned in the study.

RATIONALE (title page, 4-6 pages apa 7, references)( you need to 6 find sources, must be scholarly articles, I will provide the ones I found at the bottom if you would like to use info from them as well as the ones you find)

(a justification of our study, why important and how useful) why is our research new?)

1. Introduce and explain what other researchers have published on within your research field ( no need to cite yet) a synopsis (literature review)
2. Explain synopsis in detail (cite)
3. Create a discussion this scholar said this and this is what we concluded, define potential research questions, what is the biggest gap in the study?
4. Summarize

Make sure you have a title page and a reference page (this is not counted in your page limit.)

Articles that I found as examples

1. file:///Users/evalenakalla/Downloads/in%20n%20out6%20women%20food%20chain.pdf

This article is about women entrepreneurs in a fast food business and entrepreneurial challenges that come along with being a woman.

I found this article to be a critical paradigm because these women are holding the power of these businesses.

I found this article to be very important because the founders of In n Out burger were technically the grandparents of Lynsi Snyder, but she overtook it, became the president and owner and became a billionaire by 35.

I agree with this article because I believe that women are underlooked as entrepreneurs, and because of that portrayal, it is more difficult for them to be taken seriously in the business world.

Why are women so frowned upon when it comes to opening their own businesses in comparison to men?

https://csu-sdsu.primo.exlibrisgroup.com/discovery…

https://journals.sagepub.com/doi/full/10.1177/0950017018777710

2.

Butler, P., & Hammer, A. (2019). ‘Minute’s a Life-Time in Fast-Food!’: Managerial Job Quality in the Quick Service Restaurant Sector. Work, Employment and Society, 33(1), 96–111. https://doi.org/10.1177/0950017018777710

This is research done on the nature of managerial work in the fast food industry and job quality that comes along with being in this position.

I would choose critical for this one because the manager is basically overlooking what is happening in the restaurant. This shows his status of power over the other employees.

It is important because the managers at In N Out burger are in charge of not only their employees but making sure the food is coming out on time, there are no issues, and the customer service is in tip top shape.

I agree with the studies of this article because it states that managerial jobs cannot only be rewarding but also gives a satisfaction of the job itself.

In fast food chains, what are the steps to get the managerial positions? Is it based on seniority? Is it available to everyone?

3.

https://csu-sdsu.primo.exlibrisgroup.com/discovery/fulldisplay?docid=cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_3883949&context=PC&vid=01CALS_SDL:01CALS_SDL&lang=en&search_scope=MyInst_and_CI&adaptor=Primo%20Central&tab=Everything&query=any,contains,fast%20food%20chain%20popularity,AND&query=any,contains,usa,AND&sortby=rank&mode=advanced&offset=0&pcAvailability=true

Kirkpatrick, S. I., Reedy, J., Kahle, L. L., Harris, J. L., Ohri-Vachaspati, P., & Krebs-Smith, S. M. (2013). Fast-food menu offerings vary in dietary quality, but are consistently poor. Public Health Nutrition, 17(4), 924–931. https://doi.org/10.1017/s1368980012005563

This article is about the 5 most popular fast-food chains in the USA and the dietary concerns that have sparked interests for this study.

Honestly I have no idea which one it falls under, I’m stuck.

It is important because these fast food chains are so unhealthy for people, yet they are the most popular and have hundreds of locations all over the world.

I agree with this article because it states the US becomes very aggressive when it comes to its fast-food offerings and how they market the food. Healthy or not, these chains don’t care what they are serving as long as they profit from it.

How would people react to veggies, fruits, and whole grains on the menu in place of the food that is being served now?

4.

Namin, Aidin. “Revisiting Customers’ Perception of Service Quality in Fast Food Restaurants.” Journal of retailing and consumer services 34 (2017): 70–81. Web.

https://csu-sdsu.primo.exlibrisgroup.com/permalink/01CALS_SDL/10r4g1c/cdi_scopus_primary_612445569

This article is primarily about customer satisfaction in the fast food industry and how their behavior can be improved through different aspects of service quality.

I think this article would best fit under the positivist paradigm because we’re talking about customer satisfaction. The more satisfied, the better the ratings, the better the ratings, the more popular the restaurant becomes.

It is important because restaurants in general survive and succeed based on customer satisfaction. The minute people are not happy, the worse the reputation for the restaurant will be, causing the ratings and credibility of the restaurant to go down.

I agree with this article because if you can keep a solid reputation and number of customers to the restaurant you’ll be very content with your business and it has the opportunity to grow and become successful.

How can customer satisfaction improve on a daily basis? What would be required from the staff to make that happen?