Please watch the webinar on Crucial Conversations by K. Patterson, J. Grenny, R. Mcmillan, and A. Switzler. Review learning objectives and analyze how and when managers may use the crucial conversation skills? Why possessing good crucial conversation skills is important? See webinar grading criteria
Student Learning Outcomes:
1.Analyze the elements of organizational design and examine the integration of components into organizational systems.
2.Evaluate the concepts used in designing Patient Care Delivery Systems
3.Explore the leadership role of the professional nurse.
4.Analyze the role of the professional nurseas a manager of client care.
5.Explore the role of the professional nurse in organizational management.
6.Analyze selected principles of health care economics and evaluate the financing and management of health care finances.
7.Consider the concepts of Quality Improvement.
8.Analyze the components of Human Resource Management
9.Analyze the components of Organization Change and its effects on patients’ outcomes.
10.Examine the future role of professional nursing in the health care systems.
some helpful sources:
https://www.linkedin.com/pulse/why-you-need-crucia…
https://www.sarahnilsson.org/learn/crucial-conversations/#:~:text=Crucial%20conversations%20transform%20people%20and,entirely%20new%20level%20of%20bonding.&text=Because%20two%20or%20more%20people,is%20really%20not%20to%20know.
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