NEGOTIATION AND HUMAN BEHAVIOR PROCESSES
Assignment Overview
Understanding the negotiation process and negotiation strategies are critical managerial skills, as part of the methods of conflict resolution. Based on the assigned background readings, this Case allows you to articulate your understanding of negotiation process and strategy, as well as the human behavioral factors that can affect both process and outcome.
Case Assignment
After completing the required readings:
- Articulate the process of negotiation in the workplace. What (specifically) does the process involve, start to finish, once a conflict has been identified?
- Explain each of the human decision processes that may affect negotiations, including (but not limited to): cognitive biases, personality, motivation, emotion/moods, trust, reputations/relationships, gender, and culture. Please use subheadings within the Case to show where each is discussed.
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