Chapter 7
Navigate to the Case section at the end of Chapter 7. Read the case titled “Training Methods for Bank Tellers”.
Describe the methods or combination of methods you would recommend to train BB&T’s tellers on Apple Pay. Justify your choice of methods.
Chapter 8
Go to the website https://www.allencomm.com/ (Links to an external site.)
This is a company that provides training solutions. Click on “Portfolio” and review the information on Onboarding Training – Dominos, including the video on the webpage.
1. What features of serious games are shown on the video? Justify your answer.
2. How do these features influence learning?
3. Do you think this game alone is sufficient to train new employees to make pizzas as per Domino’s standards? Justify your answer.
4. What might a blended learning solution using the game include?
0 comments