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San Jose State University Contingency Planning End User and Citigroup Case Study

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Case Study1

Search “scholar.google.com” for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?

Requirements: 600 words contents, plagiarism 10% below, 2 peer reviewed IEEE article reference

Case Study2

Using a Web browser and a search engine, search the terms “CitiBank backup tapes lost.” You will find many results. Select one article and identify what that article considers a short[1]coming in CitiBank’s planning. What part of the contingency planning process came up short (IR, BP, or CP)? How could the shortcoming have been prevented?

Requirements: 600 words contents, plagiarism 10% below, 2 peer reviewed IEEE article reference

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