Root Cause Analysis

I’m trying to study for my Management course and I need some help to understand this question.

Last week we had Mark Meelhuesen shared his insights into Process Improvement. 

Please copy and paste the following link in order to see Mark’s profile and more interesting info https://www.linkedin.com/in/mark-meelhuysen/

What were your three key takeaways from class? How can you implement what you learned in class in your everyday life?

Be creative and have fun with the assignment.

Note: Please feel free to use your imagination based in your Process Improvement’s knowledge and the noted that I will leave below for you in order to complete this task. Here are the notes that I took from that presentation:

Theoretically 

The methods to discover the reason everything

What is a Root Cause Analysis?

Is an approach used to analyze serious problems before trying to solve them.

Why does RCA matter?

Prevents repeat issues

Ends slapping bandaids on’ and focuses on permanent solutions 

Protects value creation process 

Reduces risks of adverse events and lawsuit 

Increases trust in you, your company, or brand image

Improved workplace safety and culture 

• Will directly improve your life and your chances of success 
• Different kinds of RCA
• Fishbone
• 5 Why’s
• RCA Diagram
• Fishbone
• MATERIALS

. Consistent 

. Supplied on time 

• METHODS
• . Clarity 
• . Controlled

MEASUREMENTS 

. Where do we quality check?

MACHINES

ENVIRONMENT

PERSONNEL

. Training

5–Why’s 

Invented by Sakichi Toyoda

Used in Toyota Production System

Diagram 

Practical Application of RCA

Project is over-budget 

Missed deadline

Low morale and high turnover

Machine failure 

• Workplace accident 
• Students 

Group assignment only has 50 percent of people engaged 

Personal Application of RCA

Relationships 

• Finances 
• Life Events 
• RCA – Quick and Dirty 
• 5 Why’s – Scenario 
• RCA – 5 Why’s Example, Bad Example

Bib slipped on some oil. Why?

Activity – 5 Why’s 

RCA

Flat Tire

• Why?
• ..
• ..

..

Bad

Old

Weather 

Exp.

Root – Cause – Flat Tire

Why?-potholes 

avoid constructions, don’t drive at the sidewalks