Scenario: You are a Practice Manager for a mid-sized primary care clinic that has three to five physicians with each physician seeing approximately 20 patients per day, accepting all payor-sources. Your practice is in rural area in the state of Virginia and operates in one of the nine states for your nonprofit healthcare system.
Discuss:
1. Cultural and Workforce Management Factors:
Identify and discuss at least two cultural and workforce management factors that are influencing your facility. How do these cultural and workforce management factors influence your facility operations? Provide at least one recommendation to address one of the cultural and workforce management factors. Social factors: Risks of depression, domestic violence, or social isolation & Physical environment: Location of housing, freedom from gun violence, lead-poisoning risks in plumbing
(Cultural and Workforce Management factors that can be discussed but not limited to: or any other applicable cultural and workforce management factor that may impact your facility within the next year.)
2. Regulatory Policy Factors:
Identify and discuss at least two regulatory policy factors that are influencing your facility. How do these regulatory policy factors influence your facility operations? Provide at least one recommendation to address one of the regulatory policy factors.
(Regulatory policy factors that can be discussed but not limited to: Joint Commission Accreditation requirement, Centers for Medicare and Medicaid (CMS) rules/regulations, other federal regulations such as Occupational Safety and Health Administration (OSHA), privacy laws, state-based regulations, local regulations, or any other applicable regulatory policy factor that may impact your facility within the next year.)
3. Quality Initiatives and Change Management Factors:
Identify and discuss at least two quality initiatives and change management factors that are influencing your facility. How do these quality initiatives and change management factors influence your facility operations? Provide at least one recommendation to address one of the quality initiatives and change management factors.
(Quality initiative and change management factors that can be discussed but not limited to: Quality Assurance Performance Improvement (QAPI) goals, your facility’s change leadership style, your facility’s key quality measures, or any other applicable quality initiative and change management factor that may impact your facility within the next year.)
4. Administrator Summary (Conclusion) and Top 3 Recommendations:
Summarize the importance of each of these factors to the executive leadership team and share your top three recommendations that should be considered. Your executive leadership team will consider your top three recommendations as your facility’s top priorities for the strategic plan.


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