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Review of the Professional and Academic Literature Outline

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Business Practices – Detailed discussion of the business practices related to the problem being studied Related Studies – Detailed review of related studies presenting all viewpoints, not just those that support the researcher’s views Anticipated and Discovered Themes – Detailed discussion of anticipated themes known prior to the study and discovered themes following the study Summary – must be 1 page to include a description of how this section provides a foundation for the study References References must be in current APA format. 75% of the references must have been published within the last 5 years. THE PROBLEM – “The general problem to be addressed is the management of diversity across many nations, in firms that choose to globalize, resulting in the inability of organizations to enhance performance. Given that fact that Human Resources must perform at all operational levels across all business units, including international, the risk of cross-national diversity discrepancies is inevitable (Jain & Pareek, 2019). Although the cultural difference is believed to have a direct impact on organizational productivity, not all organizations have embraced cross-national diversity in their work environment, unbeknownst to them of the probable benefits of this phenomenon (Edgley et al., 2016). According to Sharma (2016), there must be an understanding of the multiple dimensions of diversity in the workplace and a way to manage it. The specific problem to be addressed in this study is the management of diversity across many nations, in firms that choose to globalize within the retail industry in the South, and have expanded internationally resulting in the potential inability of organizations to enhance performance.”

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