Resume Senior -Property Manager

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Assistant Community DirectorPegasus Residential

July 2018 to Present

  • Responsible for making appointments and showing apartments to future potential residents.• Placed follow up phone calls after first on site visit.• Organized all documents required for lease signing as well as lease addendums.• Followed up with credit checks and generating of lease signing.• Rental Collections• Three Day Demands filing writs and evictions• Resident Retention/Renewals• Acted as liaison between management office and rental office• Deposit and accounting
  • Tarantino Properties Inc – Valdosta, GA

    April 2016 to December 2017

    Financial
    • Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
    • Maintain accurate records of all community transactions and submit on timely basis such as rent rolls, delinquency reports, move-in/move-outs, & traffic
    • Prepare annual budgets and income projections in a timely and accurate manner.
    • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
    • Generate necessary legal action, documents and process in accordance with State and Company guidelines.
    • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
    • Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
    Leasing
    • Ensure property is rented to fullest capacity.
    • Utilize marketing strategies to secure prospective residents.
    • Confirm that leasing staff techniques are effective in obtaining closing.
    • Confirm that leasing staff gather information about market competition in the area and file.
    • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
    • Represent the company in a professional manner at all the times.
    • Administrative
    • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
    • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
    • Ensure current resident files are properly maintained.
    • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
    • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
    Resident Retention
    • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
    • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
    • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
    • Consistently implement policies of the community.
    Personnel Management
    • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
    • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership.
    • Plan weekly/daily office staff schedules and assignments.
    • Coordinate maintenance schedule and assignments with Maintenance Supervisor.
    • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
    • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment.
    • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
    Maintenance
    • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
    • Assure quality and quantity of market ready apartments.
    • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
    • Ensure that all service requests are recorded and communicated appropriately to maintenance.

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    Assistant Community DirectorCompassrock Real Estate /Tarantino Properties Inc – Augusta, GA

    September 2014 to April 2017

  • Responsible for making appointments and showing apartments to future potential residents.• Placed follow up phone calls after first on site visit.• Organized all documents required for lease signing as well as lease addendums.• Followed up with credit checks and generating of lease signing.• Rental Collections• Three Day Demands filing writs and evictions• Resident Retention/Renewals• Acted as liaison between management office and rental office• Deposit and accounting
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    Property ManagerRoyal Palms Apartments – North Augusta, SC

    November 2012 to April 2014

  • Operating in owners’ best interest in accordance with Policies & Procedures Manual.• Maintaining accurate records of all community transactions and submit on timely basis such as rent rolls, delinquency reports, move-in/move-outs• Prepare annual budgets and income projections in a timely and accurate manner.• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.• Generate necessary legal action, documents and process in accordance with State and Company guidelines.• Constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.• Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.• Property is rented to fullest capacity lease up property.• Utilize marketing strategies to secure prospective residents.• Shopping competitor surrounding properties.• Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, and gather proper information when requested by others.• Represent the company in a professional manner at all the times.• Prepare and implement procedures and systems within company guidelines to ensure orderly, efficient workflow.• Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.• Ensure current resident files are properly maintained.• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.• Deal with resident concerns and requests on timely basis and provide resident satisfaction with management.• Develop and implement resident retention programs such as resident functions, special promotions, and monthly newsletters• Ensure distribution of all company or community-issued notices such as bad weather, or other types of emergencies• Implement policies of the community to the residents.• Maintain community appearance and ensured repairs are noted and completed on timely buy regular community inspections and tours.• Assure quality and quantity of market ready apartments.• Making sure all service requests are recorded and communicated appropriately to maintenance.• Abiding with all company, local, state and federal safety rules and landlord tenant act• Ensure that unsafe conditions are corrected in a timely manner.
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    Assistant Property ManagerCascades Pointe of Augusta – Augusta, GA

    July 2011 to April 2012

  • Assisted with monthly reports such as renewals, rents, leasing, and resident retention programs• Assisted with validating prospect/resident rental eligibility using designated background verification process.• Processed security deposit refunds.• Scheduled appointments and follow ups.• Collected rents and follow-ups on delinquencies.• Maintained resident retention.• Marketed to surrounding properties and surrounding colleges
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    Assistant ManagerDOTS Fashion – Augusta, GA

    June 2010 to May 2011

  • Created a fun and friendly shopping experience for customers• Lead, motivated and coached associates to achieve in sells and service to customers• Organized merchandise presentation• Implemented operational and financial goals.• Opened and closed store.
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    Temporary Technical/ParaprofessionalMedical College of Georgia – Augusta, GA

    August 2007 to May 2010

  • Assisted in the operation of grant funded research projects, on the effects behavioral stress on the heart function.• Prepared research items for subject visits• Filed and entered data into Echo logs and Microsoft.• Utilized data to publish abstracts that contributed to literature research.
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    Leasing Consultant/Community AssistantAugusta State University Village – Augusta, GA

    June 2007 to April 2008

  • Responsible for making appointments and showing apartments to future potential Augusta State University and Georgia Medical College students• Placed follow up phone calls after first on site visit.• Organized all documents required for lease signing as well as lease addendums.• Followed up with credit checks and generating of lease signing.• Acted as liaison between management office and rental office.
  • Education

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    Master’s Degree in Psychology in Psychology

    Capella University – Minneapolis, MN

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    Bachelor of Arts in Sociology in Psychology and Criminal Justice

    Augusta State University – Augusta, GA

    Skills

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