Competency
Describe different quality methods within healthcare.Explain the basic models of quality improvement in
healthcare.Evaluate the role and importance of patient
satisfaction.Evaluate the role and importance of the patient
experience.Apply statistics to different quality methods in
healthcare.Apply quality improvement methods.
Course Scenario
Chaparral Regional
Hospital is a small, urban hospital of approximately 60 beds, and offers the
following:
Emergency room servicesIntensive careSurgical careObstetricsDiagnostic servicesSome rehabilitation therapiesInpatient pharmacy servicesGeriatric servicesConsumer physician referral services
Recently, the CEO has
been hearing complaints from both patients and staff, varying from long wait times
to rude physicians. You have been hired to design and implement a Quality
Improvement Plan to help uncover quality problems and to satisfactorily resolve
them.
Scenario Continued
You have been asked to
present a narrated visual report for the CEO and Board of Directors on a video
conference call to share your major findings and to discuss recommendations.
Competencies:
Describe different quality methods within healthcare.Explain the basic models of quality improvement in
healthcare.Evaluate the role and importance of patient
satisfaction.Evaluate the role and importance of the patient
experience.Apply statistics to different quality methods in
healthcare.Apply quality improvement methods.
Instructions
Your narrated visual
report should include the following:
Types of measurements that will be used.Overall design of the survey.Identifies who will lead the QI task force.Identifies who should be on the task force.Suggestions for implementing the results of the survey.
Your narrated visual
report should be done using Microsoft PowerPoint, or any other presentation
software of your choosing that also allows for narration to be added.
APA formatting for the References slide, and
proper grammar, punctuation, and form are required.
“Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!”
The post Quality Improvement Plan appeared first on Nursing Experts Help.
0 comments