1. Crisis communications use language that do not
A.
Reinforce comprehension from the listener.
B.
Come across as clear.
C.
Emphasize empathy.
D.
2.
Farewell speeches are opportunities to tell co-workers things that should do differently.
True
False
3. Breathing control exercises can help you do two things. What are they?
4.
When giving a farewell speech, itâ€s best to
A.
Conceal your reason for leaving.
B.
Offer suggestions for improvements.
C.
Be brief.
5.
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