Questions 1:
Utilizing the example outlined, post your response to Connect Case: What About McDonald’s Other Customers. Your posting will look like:
Stop 1: (Define the problem in the case.)
Stop 2: (Identify the OB concepts or theories to use to solve the problem.)
Stop 3: (Explain what you would do to correct the situation.)
Remember to provide three references. The discussions for the course can be enhanced by outside research to help support your ideas and concepts.
Question 2
Once you’ve watched: “Listening Skills, Yeah Whatever,” provide your response to each of the questions and justify/explain your position.
1. Generally, what are your observations of the video?
2. Do you see some of your colleagues, classmates or family members exhibit the same tendencies in their communication styles? How does it affect productivity?
3. What communication strengths and weaknesses presented in the video can you apply to your own communication processes?
Remember to provide three references. The discussions for the course can be enhanced by outside research to help support your ideas and concepts.
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