Other than those experiencing alexithymia, there is no question that emotions are expressed in one form or the other. At times, emotions are expressed in a positive manner, while at other times, emotions are displayed negatively. The Goleman text discusses display rules are as well as the basic three different kinds
1-Choose one kind of display rule and provide a personal example of when you acted this way and why.
2-How could you have used a higher level of Emotional Intelligence in that situation to have had a better outcome?
- Read:
- Chapter 8: The Social Arts of Emotional Intelligence (Goleman)
- Chapter 6: Self-Management Strategies of Emotional Intelligence (Bradberry & Greaves)
- Complete:
- Chapter 8 of Emotional Intelligence (Goleman) & Written Assignment
- Chapter 6 of Emotional Intelligence (Bradberry & Greaves) & Discussion Forum
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