I’m working on a communications discussion question and need support to help me study.
This week we’ve discussed why it is valuable for a company to listen to what is being said about it online. Start an original post, where you will give an instance where social listening would have helped a company act in a more expeditious or informed way. Your responses must show your understanding and ability to apply what you have absorbed from this week’s readings.
APA format
Instructions:
1. Explain in detail why it is valuable for a company to listen to what is being said about it online;
2. A particular example of social listening (which have helped a company);
3. You should include the resources in the readings;
4. What you’ve learned in this social listening.
Resources:
1. https://shonaliburke.com/social-listening-dashboar…
2. org/6-of-the-best-social-listening-tools-for-2019/”>https://martech.org/6-of-the-best-social-listening…
3. Lecture is in the attached file.
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