Comp 2/Module 3 – Reflection
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Write a response to the following in a minimum of 500 words:
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Consider the following questions based on customer service essentials:
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Why are there economies of scale in queuing systems?
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What are the pros and cons of pooled-queue systems and separate-queue systems? Provide examples along with your opinion of the best option.
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Provide an example of how variability can reduce capacity.
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Once compromised, how can capacity be restored?
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Comp 2/Module 4 – Reflection
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Write a response to the following in a minimum of 500 words:
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Consider the most complex project you’ve ever been involved in. Briefly describe the project, giving examples of the following as they pertain to the project.
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- The work breakdown structure
- Tasks
- Subtasks
- Work package
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Were you on the critical path? Additionally, explain the role the project manager played in managing the project’s success or failure. Include an example.
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