Learning Goal: I’m working on a operating systems case study and need support to help me learn.
The case study is provided along with issues and problems
here are the questions:
Explain the main Input, Process activities, and Output of the Amazing Pizza Shop. Then, calculate the cycle time and the throughput time for this process. Also, find out the bottleneck activities and suggest a way to solve them.
Model current (As-Is) process using BPMN 2.0 utilizing any tool such as Visio and analyze As-Is process from time and quality perspectives.
Suggest ways for improving the current process utilizing IT & IS technologies considering different stakeholder perspectives, views, and viewpoints. Next, explain how your suggestions and proposed To-be process will solve Amazing Pizza Shop issues. Finally, model your proposed process (To-be) using BPMN 2.0.
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