Assignment:
Question 1 You are the CIO of a small company with a
rapidly growing customer base. Which CRM system would you use: an on-premise
CRM system, an on-demand CRM system, or an open-source CRM system? Remember
that open-source CRM systems may be implemented either on-premise or on-demand.
Discuss the pros and cons of each type of CRM system for your
business, please provide concrete examples.
Question 2 Opening Case Munchery from Chapter 13 and answers the questions at the end of the case study in detail.
Your answers will be judged based on the following criteria:
+ Identification of the Main Issues/ Problems
+ Analysis of the Issues
+ Well documented, reasoned and pedagogically appropriate answers/solutions
+ All questions detailed answers
i need all question with answer
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