Listening and Responding Paper
Objectives: Define reflective listening and demonstrate empathetic responses.
Listening well to others requires skill because it can be therapeutic and healing. Listening to another person in a way that indicates our concern for that person is important in the healing process. In this chapter we will cover the importance of reflective listening.
- Read Chapter 8 in your textbook.
- Write a two-page paper summarizing reflective listening.
- Include in your paper why it is important how you respond to another’s feelings.
- Give an example of how you experienced this in your own life whether you were the giver or the receiver of the response to the feelings.
- Book for assignment is Fundamentals of Case Management practice Skills for the Human Services, by Nancy Summers.


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