Cite page numbers from the book for your answers. Use numbers and bullet points for easier reading. Give each answer its own paragraph with a title. Do not write big unbroken blocks of text. Look at your work before submitting to make sure it is clear and easy to find your answers.
1) Why does the company have to do something about the underperforming employees? Why can’t the company just ignore this situation? (Cite page numbers from the book for your answers)
2) Does the author think it is better to “fix” an employee or “fire” them and why? (Cite page numbers from the book for your answers)
3) What are the 8ways underperforming employees rationalize their performance? Explain each. (Cite page numbers for your answers)
4) Discuss what the author thinks should be done with the 4 categories of employees described in the Situational Leadership II model.
5) What are 3 different perspectives that a manager should keep in mind if he/she is hesitant about terminating an underperforming employee? Explain. (Cite page numbers for your answers)
6) What are the steps listed in the “Top Down” method of firing employees?
7) How can you apply the lessons from this book to your own performance as an employee? What lessons can you take from this book that will help you perform at your job so that you do not need to be “Fixed” nor “Fired”?
8) How many of your words are in your answers?(Don’t count professor’s words)


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