Module 02 Assignment- ATI Video Case Study on Therapeutic Communication
Purpose
- Identify therapeutic and non-therapeutic communication techniques.
- Identify congruency between verbal and non-verbal communication.
- Document the conversation and label the parts of the conversation.
Course Competency
- Apply strategies for safe, effective multidimensional nursing practice when providing basic care and comfort for clients.
Instructions
For this assignment, fill out the template provided directly after these instructions.
- Listen to the ATI video case study called Therapeutic Communication.
- Record the conversation, indicating the comments made by the nurse and client in the correct columns.
- Observe and document the verbal and non-verbal communication.
- Label the verbal and non-verbal communication as therapeutic or non-therapeutic.
- Provide the rationale for each of the labels (therapeutic or non-therapeutic).
- Indicate a statement or response that may have been more therapeutic for those believed to be barriers to communication.
- At the conclusion of the conversation, write a paragraph indicating how you would feel if you were the client in this situation.
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Nurse |
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Verbal |
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Therapeutic |
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Non-therapeutic |
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Alternate Response |
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Non verbal |
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Therapeutic |
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Non-therapeutic |
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Alternate Response |
Module 02 Assignment- ATI Video Case Study on Therapeutic Communication Rubric
Total Assessment Points – 45
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Levels of Achievement |
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Criteria |
Emerging |
Competence |
Proficiency |
Mastery |
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Verbal and Non-Verbal Communication (10 Pts) |
Verbal and non-verbal communication is correctly identified and rationale for identification is vague. |
Verbal and non-verbal communication is correctly identified and rationale for identification is reasonable. |
Verbal and non-verbal communication is correctly identified and rationale for identification is complete. |
Verbal and non-verbal communication is correctly identified and rationale for identification is thorough. |
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Points -0-7 |
Points – 8 |
Points – 9 |
Points – 10 |
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Therapeutic or Non-Therapeutic Communication (10 Pts) |
Therapeutic or non-therapeutic communication is correctly identified and rationale for identification is vague. |
Therapeutic or non-therapeutic communication is correctly identified and rationale for identification is reasonable. |
Therapeutic or non-therapeutic communication is correctly identified and rationale for identification is complete. |
Therapeutic or non-therapeutic communication is correctly identified and rationale for identification is thorough. |
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Points – 0-7 |
Points – 8 |
Points – 9 |
Points – 10 |
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Alternate Response (10 Pts) |
The alternate response provided is vague and/or incomplete. |
The alternate response provided is reasonable and/or mostly related to the conversation in the case study. |
The alternate response provided is complete andrelated to the conversation in the case study. |
The alternate response provided is in-depth and explicitly related to the conversation in the case study. |
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Points – 0-7 |
Points – 8 |
Points – 9 |
Points – 10 |
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Additional Paragraph (10 Pts) |
The additional paragraph provided vague and/or seldom relates back to the conversation in the case study. |
The additional paragraph provided is reasonable and occasionally relates back to the conversation in the case study. |
The additional paragraph provided is sufficient and relates back to the conversation in the case study. |
The additional paragraph provided is comprehensive and skillfully relates back to the conversation in the case study. |
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Points: 0-7 |
Points: 8 |
Points: 9 |
Points: 10 |
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Spelling and Grammar (5 Pts) |
Numerous spelling and grammar errors, which detract from the audience’s ability to comprehend material. |
Some spelling and grammar errors, which detract from the audience’s ability to comprehend material. |
Few spelling and grammar errors. |
Minimal to no spelling and grammar errors. |
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Points: 0-2 |
Points: 3 |
Points: 4 |
Points:5 |
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