Employee engagement surveys are valuable tools for health care organizations. These surveys provide insights on how employees truly feel about their organization, leaders, and workplace environment. Administrators must learn how to interpret data from these surveys and respond accordingly. For this Assignment, you examine results of an employee survey and consider how you might respond if you were managing the organization.
- Review the “Metro Dental Services Employee Engagement Survey” and “Survey Interpretation” in this week’s Learning Resources.
- Examine the results from the employee survey.
- What is the data saying about the health of the organization?
- How might you celebrate high engagement scores and improve low engagement scores?
In a 3- to 4-page paper, address the following:
- Analyze the health of the organization in the scenario. Be sure to identify areas of strength and areas that need improvement according to the employee engagement survey.
- Develop a plan to improve low engagement scores and celebrate high engagement scores
Resource:
Flynn, W., Mathis, R., Jackson, J., & Valentine, S. (2015). Healthcare human resource management (3rd ed.). Boston, MA: Cengage.
- Chapter 8, “Training and Development in Healthcare Organizations”
- Chapter 9, “Performance Management in Healthcare Organizations”
- Chapter 10, “Employee Relations in the Healthcare Industry”
- Chapter 11, “Labor Relations and Healthcare Organizations”
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