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MHE 511 Trident University Social Media and Emergency Operations Discussion

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INSTRUCTIONS:

A substantive comment should be approximately 350 words or more.

Cite (2 or MORE) sources within your comment to support your statements.

Include at least a couple of references, properly formatted, not just a link.

Module 2

Discussion: The Use of Social Media During Emergency Operations

*The use and impact of social media platforms (e.g., Twitter, Facebook, LinkedIn, Snapchat, and YouTube) has skyrocketed over the past decade and has significantly supplemented—if not nearly replaced—more traditional means of communication in many areas of the U.S. There are two primary ways that emergency managers engage in social media: Posting information for public knowledge (e.g., road closures, shelter locations, and weather updates) and gleaning information to help allocate resources. Recent disasters have highlighted the level to which survivors and responders use social media to communicate about issues such as: their status and location, the effect of the disaster on their surroundings, where and how to locate shelter and supplies, how to report to areas that need volunteer support (and how to make donations over the internet), and strategies for obtaining medical care (p. 1).

Social media can play an important role during natural (hurricane), man-made (toxic gas spill), terrorism (active shooter), and medical (COVID-19) disasters. However, social media can be manipulated to cause harm, confusion, and panic – for example:

  • Discuss the good and the bad aspects of using social media during emergency operations; give specific examples.
  • What is your verdict? Do the good outweigh the bad? Or, do the bad outweigh the good? Explain, and remember to provide references.

*Taken from: Topic collection: Social media in emergency response. Retrieved from gov/technical-resources/73/social-media-in-emncy-response/77″ target=”_blank” rel=”noopener”>https://asprtracie.hhs.gov/technical-resources/73/social-media-in-emncy-response/77

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Module 2 – Background

PLANNING FOR EMERGENCIES: NIMS; HAZARD AND VULNERABILITY ANALYSIS

Required Reading

Essential components of emergency management plans at community health centers: Crosswalk of plan elements (2009). National Association of Community Health Centers. Retrieved from https://www.aachc.org/wp-content/uploads/2014/01/E…

Foundation for the Standardized Emergency Management System SEMS California Emergency Management Agency (2010). State of California. Retrieved from https://www.caloes.ca.gov/PlanningPreparednessSite…. Read “Four Components of SEMS” and “Organizational/Response Levels and Activation Requirements,” pp. 40 – 43

Harper, T. (2018, July 6). How social media disinformation is complicating emergency response. Federal News Network. Retrieved from https://federalnewsnetwork.com/commentary/2018/07/…

Lester, W. and Krejci, D. (2007). Business “not” as usual: The National Incident Management System, federalism, and leadership. Public Administration Review 67, 84. Available in the Trident Online Library.

Required Websites

Hazard Identification Vulnerability Analysis (HIVA):http://www.countyofkingwa.us/safety/prepare/Emerge…

Map: Social Media Monitoring by Police Departments, Cities, and Counties. org/our-work/research-reports/map-social-media-monitoring-police-departments-cities-and-counties%20″ target=”_blank” rel=”noopener”>https://www.brennancenter.org/our-work/research-re…

National Incident Management System (NIMS). Department of Homeland Security Resource Center. http://www.fema.gov/national-incident-management-s

Topic collection: Social media in emergency response. Retrieved from https://asprtracie.hhs.gov/technical-resources/73/…

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