medical office management

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Who is credited with performing the first vaccination?

Question 1 options:

	a) Hippocrates
	b) Laennec
	c) Benjamin Franklin
	d) Edward Jenner

Question 2 (5 points)

Which one of the following choices is a credential offered by the NHA?

Question 2 options:

	a) NCMOA
	b) CMAA
	c) CEU
	d) CMA

Question 3 (5 points)

You’re a medical assistant who is moving from Florida to North Carolina. In North Carolina, you’re able to perform duties that you couldn’t in Florida. This is probably due to

Question 3 options:

	a) your certification requirements.
	b) differences in state laws.
	c) office politics.
	d) CAAHEP policies.

Question 4 (5 points)

You would like to get a CMA credential. Which organization should you start with to find more information?

Question 4 options:

	a) AAMA
	b) AMT
	c) NCCT
	d) NHA

Question 5 (5 points)

During medieval times, common people received medical treatment from

Question 5 options:

	a) priests.
	b) witch doctors.
	c) barbers.
	d) butchers.

Question 6 (5 points)

Which one of the following choices is an example of an administrative function for a medical assistant?

Question 6 options:

	a) Speaking with a specialist for a patient referral
	b) Documenting the patient’s medical history
	c) Cleaning and sterilizing medical equipment
	d) Ensuring compliance with OSHA guidelines

Question 7 (5 points)

Which one of the following choices is an example of a medical assistant’s main responsibility?

Question 7 options:

	a) Getting vital signs from the patient in room C
	b) Talking on the telephone to the insurance company
	c) Making sure that the office is a safe working environment
	d) Assigning billing codes to the patient account

Question 8 (5 points)

Thomas is a medical assistant who takes charge and gets things done before he’s asked. Thomas has which characteristic of a good medical assistant?

Question 8 options:

	a) Integrity
	b) Empathy
	c) Congeniality
	d) Proactivity

Question 9 (5 points)

Dr. Smith moves from one state to another. She’s allowed to practice in the new state without obtaining a new license for the new state. This is known as

Question 9 options:

	a) reciprocity.
	b) commission.
	c) endorsement.
	d) revocation.

Question 10 (5 points)

Which type of program focuses only on administrative and clinical skills?

Question 10 options:

	a) Certificate
	b) Diploma
	c) Degree
	d) Accreditation

Question 11 (5 points)

Which one of the following professionals relies on the skill of physical manipulation for treatment?

Question 11 options:

	a) DMD
	b) DO
	c) DPM
	d) MD

Question 12 (5 points)

Which one of the following choices is authorized by a government agency?

Question 12 options:

	a) Certification
	b) Registration
	c) Licensure
	d) Practitioner

Question 13 (5 points)

You have high standards and adhere to your values. People often describe you as honest and dependable. What characteristic do you exhibit?

Question 13 options:

	a) Integrity
	b) Empathy
	c) Congeniality
	d) Proactivity

Question 14 (5 points)

A medical assistant is certified as an NCMA. This means he took a test administered by the

Question 14 options:

	a) AAMA.
	b) AMT.
	c) NCMOA.
	d) NCCT.

Question 15 (5 points)

You’re a medical assistant student who is currently working for Dr. Smith free of charge while you finish your studies. You’re probably completing a(n)

Question 15 options:

	a) diploma.
	b) certification.
	c) practicum.
	d) accreditation.

Question 16 (5 points)

Which one of the following choices was an industry leader in ensuring that medical assistants had clearly defined medical objectives?

Question 16 options:

	a) CAAHEP
	b) AMA
	c) AHIMA
	d) AAMA

Question 17 (5 points)

Which one of the following trends means that the need for medical assistants will continue to grow?

Question 17 options:

	a) Increase in the number of accrediting agencies
	b) Increase in the population of older adults
	c) Decrease in the number of physicians
	d) Decrease in the availability of hospitals

Question 18 (5 points)

Which one of the following groups was first referred to as physicians?

Question 18 options:

	a) Shamans
	b) Barbers
	c) Midwives
	d) Catholic priests

Question 19 (5 points)

According to the U.S. Department of Education, which one of the following groups accredits medical-assisting educational programs?

Question 19 options:

	a) RMA
	b) AAMA
	c) ABHES
	d) CMAS

Question 20 (5 points)

You’re a medical assistant who works in a physician’s office and deals mostly with elderly patients. You probably work for a physician who specializes in

Question 20 options:

	a) gastroenterology.
	b) geriatrics.
	c) nephrology.
	d) endocrinology.