For this post, you need to respond to the prompts below. As usual, you can choose to do that in either a 400-600 word post typed directly into the discussion – so no attachments like a Word document in written form (points WILL be taken off for not meeting the word count requirement). If choosing the written format, you also need to put the word count at the end of your post (for example “523 words”), and separate your post into to paragraphs based on the chapters.
Your post should cover the following topics:
- Chapter 12: Think of a conflict you are currently experiencing or have experienced in the recent past. Identify the scarce resources and/or incompatible goals that were involved. Explain how one of your former conflicts could have followed the seven-step conflict management approach. What are the conflict styles you use most? Why? Use least? Why?
- Chapter 13: Using terms from the chapter, describe the communication climate in an important relationship in your life. Give an example of a disconfirming climate you have encountered and how you did (or could) change that to a supportive climate
Vocabulary
- Conflict Styles
- Avoidance (lose–lose)
- • Accommodation (lose–
win)
• Competition (win–lose)
– Passive aggression
– Direct aggression
• Compromise
• Collaboration
(win–win)


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