In her book Great on the Job: What to Say, How to Say It – The Secrets of Getting Ahead, Jodi Glickman asks:
How many times have you inquired about your own performance—or were too uncomfortable to even ask—or been in a situation where someone has asked you how they were doing, only to answer or to hear, ‘You’re doing a great job.’ You walk away relieved, but also somewhat unconvinced—knowing on some level perhaps that the other person may not have given you the whole truth.
Receiving honest and critical feedback is essential for our growth, both personally and professionally. This week we’ll explore some effective strategies for asking for and receiving feedback. It is something all of us can do to gain insights into our performance—whether as employees, partners, interns, etc.—and note areas where we can focus on growing.
Please read Jodi Glickman’s chapter, “Asking for Feedback,” and then reflect on the following questions (up to 1 page total):
- Define in your own words the three steps in our author’s strategy for receiving useful feedback.
- In the Troubleshooting section of the chapter, what were some of the strategies that resonated with you most and why/why not?
- Reflect upon your own experiences and describe a time when you asked for feedback or didn’t ask for feedback when you really wanted it.
- What steps did you take? What were the results?
- Do you think you may incorporate feedback strategies from the reading, video, or article this week at work the future? How?


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