Read the
Danone case and identify one (1) Knowledge Management (KM)
initiative and complete the following with respect to
that initiative:
1. Based on
the KMWorld article “What is KM?”
a. the
2×2 table with columns labeled Codification and Personalization (the
2nd page in the KMWord Article), identify whether the initiative
took a codification or personalization approach and whether the initiative took
a directed information or a serendipity approach. Justify your
answer with cites from the article
b. classify
the knowledge being managed as explicit, implicit or tacit
knowledge. Justify your answer with cites from the article.
c. the
article identifies three types of undertakings: 1) lessons learned
databases, 2)expertise location and 3) communities of practice (CoPs). For
the initiative you identified, identity which type of undertaking
was used, Justify your answer with cites from
the article.
note: reading the KMWorld
article gives you a broad vision to tackle the questions, then read the case to
identify the initiative.
I’m not limited
to a number of pages as long as you cover these questions completely with clear
answer.
if you don’t know
how to do it, I appreciate that you don’t act.
no plagiarisms
allowed, cite all your work if needed.
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