Keiser University Tampa CH13 Week 3 Daniel Shapiro Video Clip Paper

Watch VideoVideo URL http://youtu.be/6eoyPvHfugU

Watch this video clip of Professor Daniel Shapiro, Director of the Harvard International Negotiation Initiative and faculty member at Harvard Law and Medical School. What do you think about Dr. Shapiro’s belief in the importance of the emotional component when dealing with conflict? What are the benefits of third-party intervention by a manager among the employees he or she manages? What are the drawbacks? Describe specific conflict situations in your work, or that you might anticipate when you become a manager, and discuss how you might intervene to help the parties resolve their issues.

You must use a citation and reference in your initial post and in at least one of your response posts, using proper APA 6th edition format