In Tanglewood Case Six, answer Questions 1, 3 & 4

In Tanglewood Case Six, answer Questions 1, 3 & 4.

Please use the tips provided in the attachments.

For these questions be sure to use the Case 6 text to provide an accurate and detailed answer.

1. Develop a detailed selection plan for this position. In this case, you should
determine what you want to measure by analyzing KSAOs from the job description and
the information on organizational culture in the case, and fitting the selection measures into
the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the
experience check, education check, Marshfield Applicant Exam, and the Retail Knowledge
Test. Do not include the current interview as part of the selection plan.

EXHIBIT 8.2 Selection Plan Format and Example for Administrative Assistant Position

SOURCE: Adapted from N. Schmitt, S. Gilliland, R. S. Landis, and D. Devine, “Computer-Based Testing Applied to Selection of Secretarial Positions,” Personnel Psychology, 1993, 46, pp. 149–165.

3. Develop initial interview questions. Staffing services believes that a half-hour
interview will be appropriate, with about 3 minutes per interview question. They would
like 5 behavioral interview questions and 5 situational interview questions. Each interview
question should have a very specific KSAO target as shown in the example.

4. Develop a scoring key for each interview question. This means you will have ten
different scoring keys.