Follow all directions to the letter. Do not miss anything from the instructions. Here are the assignments:
1. Discussion Board Forum:
Topic: Choose a business issue such as job dissatisfaction, narcissism, learning theories, etc. from your own professional work experience or peer-reviewed journal articles. Apply a total of 2 concepts (such as mental models, the grapevine, Fiedler contingency model, etc.) from chapters 10–14 to the issue you are discussing. Keep in mind that chapters 10–14 deal with work teams, organizational communication, leadership, and politics, so find a scenario that is most applicable in those regards. Discuss the scenario and apply 2 core concepts from chapters 10–14.
APA Format: Must be at least 500- 750 words.
Required BOOKS
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American Psychological Association. Publication manual of the American Psychological Association (Current ed.). Washington, DC: Author.
Kroeger, O., Thuesen, J. M., & Rutledge, H. (2002). Type talk at work: How the 16 personality types determine your success on the job (2nd ed.). New York, NY: Dell Publishing. ISBN: 9780440509288.
Robbins, S. P., & Judge, T. A. (2009). Organizational behavior (Custom ed.). Upper Saddle River, NJ: Prentice Hall. ISBN: 9780555012277.
2.
Article review Instructions: APA Format.
Include an overview of the problem area discussed in the article.
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Summarize any theories or conclusions reached by the author.
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Briefly provide your own assessment of the article, evaluating its strengths and weaknesses.
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Explain how the article relates contributes towards the field of conflict management.
Each Article Review should be no more than two pages (double-spaced)
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Assignment: For your Fifth Article Review, you may choose either Article 14 or Article 16 from the Helmick & Petersen text.
3.
Essay Instructions
Using the essay topics provided below, write a 5 page paper essay (using 1 topic from below ). that deal directly with the issue you have selected. You may develop the topic in any way you wish. You may use any materials presented as part of the course content to back up your opinions. The remaining essay topics should be used as a study guide for the final exam.
Please use APA style for your Works Cited section and all formatting within your paper.
Topic Choices
1. Elaborate on the four Gs of peacemaking as identified by Sande. Use the following references for support: I Cor. 10:32, Matt. 7:5, Gal. 6:1, Matt. 5:24, Eph. 4:1–4, Eph. 4:29–32, Phil. 4:5–10, Col. 4:5–6.
2. Using all class texts and lecture notes, define conflict. Your answer should be exhaustive and identify characteristics from several definitions. In addition, discuss at least three metaphors of conflict that help to explain how people may view conflict. Why are so many words and metaphors negative when they define conflict?
3. Sande claims that conflict situations may be an opportunity to “Glorify God.” Explain the validity of his argument and give 1 illustration of how you have applied this principle this semester. What were the positive outcomes?
4. Sande suggests that it is the Christian’s responsibility to live in peace. Develop and evaluate his argument. Use Scripture and Christian ethics/morality to support this premise. What are some of the lifestyle methods Christians can use to carry out this command of Christ?
5. Discuss the biblical concept of “forgiveness” in relationships. Support the concept from Scripture and any of the articles from your Helmick text. What are the foundational characteristics and behaviors necessary to practicing forgiveness in interpersonal relationships? Why is forgiveness so hard to practice? To what degree is forgiveness necessary for reconciliation?
6. Discuss Cahn & Abigail’s categorization of “real” and “unreal” conflicts. Define and give examples of each type.
7. Explain the basic characteristics of the following positive and negative models for conflict resolution: What are the strengths and weaknesses of each model:
Positive
Borishoff
Mediation
Arbitration
S-TLC
Weeks
Dana
Negative
Conquest
Bargaining
Band-aid
Role-player
Avoidance
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Discuss the Conflict Grid. What kind of person is a 9/1, 1/9, 5/5, 9/9, 1/1? When is it appropriate to use each of the styles? What style is most recommended for effective conflict resolution?
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Discuss the 4 communication behavior styles for handling conflict: Aggressive, Passive-aggressive, Non-assertive, and Assertive. What are the advantages and disadvantages? When would you want to use each? When would you not want to use each? What are the criteria for selecting the type of communication behavior style to use?
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Discuss the characteristics of the following conflict strategies. What are the pros and cons of each? When should you use or not use them?
a. Avoidance
b. Accommodation
c. Competition
d. Compromise
e. Collaboration.
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Discuss the roles you believe religion plays in conflict management and resolution on the international scene. Support your response from essays from Helmick & Petersen.
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Discuss the 6 steps to confronting others presented in Cahn & Abigail 6.
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Discuss the following communication strategies as they related to handling conflict in a positive way:
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“I” statements – Sande, Cahn & Abigail, Borisoff & Victor
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speaking the truth in love.
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Minimax principle
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concession
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threats
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thromise
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compensation
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logrolling
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bridging
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BATNA
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Consider commonalities
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tag lines
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forgiveness
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empathy
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selfishness/selflessness
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aspiration points
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win/win vs. win/lose
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power
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equality
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language use
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trust vs. distrust
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stress
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anger
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reconciliation
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climates
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defensive communication
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supportive communication
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disconfirming response
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provisionalism
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Discuss the pros and cons of negotiation as a method of conflict resolution.
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Explain conflict from the Social/Psychological perspective. What are its causes and effects? Evaluate the theory strengths and weaknesses as you see them:
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Social/Psychological perspective.
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Attribution Theory Perspective
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Uncertainty Conflict perspective
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Social Exchange Theory perspective
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Systems Theory perspective
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Discuss the Process View of Conflict and identify the five stages or phases of constructive, successful conflict. Be able to apply the five stages to a specific conflict situation you have recently experienced. Explain the steps in avoidance, chilling effect, and competition conflict cycles.
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Explain Botcharova’s seven steps toward forgiveness and how the steps work toward solving the continuation of the revenge cycle when implemented. From what you know of Christian teaching on forgiveness, is there anything that should be added to the model?
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What is forgiveness and why is it important? What impact will the action of forgiveness or non-forgiveness have in your personal future life and ministry? What are some things you can do to promote forgiveness in conflict situations? Be sure to reflect on several essays from Helmick.
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Discuss what you perceive to be the relationship between unforgiveness, forgiveness, reconciliation, and justice. Use various essays from Helmick & Petersen and Chapter 13 of Cahn & Abigail to support your ideas. What are the essentials and what are the non-essentials?
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On the basis of your personal InteractionPaper 1 Rubric of weak areas of conflict management, what are some of the areas you will target and the methods you will use to establish goals for personal improvement? Please use skills discussed from Borisoff and Victor to identify areas for improvement and methods for developing goals.
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