i need help knowing when i am going to get more unlocks i suppose to get 30 unlocks a month and i dont think im getting them anymore am i being

i need help knowing when i am going to get more unlocks i suppose to get 30 unlocks a month and i dont think im getting them anymore am i being ripped of or scamed because it hasnt bin a year ive had this for 3 months i need to know some details