I’m working on a business discussion question and need an explanation and answer to help me learn.
Human relations skills (HRS) are the interpersonal skills managers use to accomplish goals through the use of human resources. This set of skills includes the ability to understand human behavior, to communicate effectively with others, and to motivate individuals to accomplish their objectives. Giving positive feedback to employees, being sensitive to their individual needs, and showing a willingness to empower subordinates are all examples of good human relations skills. Identifying and promoting managers with human relations skills are important for companies. A manager with little or no people skills can end up using an authoritarian leadership style and alienating employees.
Four important trends in management today are crisis management, outside directors, the growing use of information technology, and the increasing need for global management skills. Which of these four areas of management must align well with HRS in order to have an effective and highly productive work environment. Why?
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