There is a Unit 8 Assignment, a 3-4 page paper with 3 references where you will evaluate the role of diversity awareness and multiculturalism in meeting human needs. Begin by reading Jeff’s Case Study, and consider the bias that may occur during service delivery.
Unit 8 Assignment
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Grading Criteria |
Points Possible |
Points Earned |
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Content |
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Described some possible common bias during service delivery process at Jeff’s agency. Includes a discussion of bias in diagnosing, assessing, and perceptions of Latino/a clients. |
20 |
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Discussed the three forms of racial microaggressions, and how these contribute to bias in service delivery. |
20 |
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Described the impact acculturative stress might have on the Latino/a client’s seen at Jeff’s agency. |
20 |
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Provided some culturally appropriate suggestions on service delivery methods that can help meet the needs of the Latino/a clients at Jeff’s agency, including suggestions to help overcome the three forms of racial microaggressions. |
20 |
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Writing |
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Writing is in Standard English and meets the 3–4-page requirement. Writing is in narrative format (e.g., includes an Introduction, Body, and Summary) Uses clear and proper tone and language, and is free of spelling and grammatical errors. Includes smooth transitions between ideas using complete sentences and no fragments, run-ons, etc. Includes a highly developed viewpoint and purpose. Paper demonstrates superior organization; communication is highly ordered, logical, and unified. |
10 |
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Uses proper APA style, including the use of in-text citations and a reference page. At least three different references are used. |
10 |
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TOTAL |
100 |
Case Study: Jeff
Jeff is a Human Services Professional who has recently moved to a new city. He was hired at a community mental agency. He speaks Spanish fluently and has worked with culturally diverse groups. The agency often receives Latino/a clients who are court ordered to receive mental health services. At the agency there is one Latina therapist and the rest of the staff is White. He often hears negative comments made by some of the therapists about Latino/a clients. He overheard one therapist saying that she diagnoses most of her Latino/a clients with personality disorders using MMPI-2 (Minnesota Multiphasic Personality Inventory) and none of them are getting better nor do they actively participate in therapy. Jeff is concerned that the agency is biased in their service delivery to Latino/a clients.
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