Competency
Analyze the importance of managing a diverse workforce.
Student Success Criteria
View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.
Scenario
You work for a company that has employees from each of the five generations: Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. Because there is a great deal of generational diversity in your company, your managers have sometimes struggled to effectively communicate with their teams. In order to help your colleagues, you decide to put together a part of a training plan to discuss the importance of managing a diverse workforce and provide guidance to managers.
Instructions
Create a training plan that:
- Researches and summarizes each of the five generations in the workforce:
- Traditionalists
- Baby Boomers
- Generation X
- Millennials
- Generation Z
- Identifies effective strategies for communicating with, motivating, and supporting a generationally diverse workforce.
- How does each generation prefer to communicate?
- How do you keep them engaged?
- Examines the benefits that companies have experienced employing multigenerational workforces and why these are important for organizational success.
- Analyzes potential communication and collaboration challenges that could occur among the different generations and why these are important to understand when managing a diverse workforce.
- Be sure the training plan displays proper grammar, spelling, punctuation, sentence structure, and credible sources cited in APA format.
Resources
- Writing Lab
- Grammarly
- APA Guide
- Gale (topic overviews)
- Discovery (articles and ebooks)
- Business via ProQuest (articles)
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- Deliverable 6 – Diverse Workforce Training Plan
Rubric Details
Maximum Score4 points
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Grade for Deliverable 6
100% of total gradeA – 4 – MasteryB – 3 – ProficiencyC – 2 – CompetenceF – 1 – No PassI – 0 – Not Submitted
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Criterion 1
0% of total gradeA – 4 – MasteryComprehensive research and summary providing thorough details on all 5 generations in the workforce.B – 3 – ProficiencyReasonable research and summary providing details on the 5 generations in the workforce.C – 2 – CompetenceModerate research and summary providing minimal details on the 5 generations in the workforce.F – 1 – No PassRudimentary research and/or missing summary of one or more of the generations in the workforce.I – 0 – Not SubmittedNot Submitted
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Criterion 2
0% of total gradeA – 4 – MasteryComprehensive strategy for communicating with motivating and supporting generationally diverse workforce, including thorough details on preferred generational communication method and active engagement.B – 3 – ProficiencyReasonable strategy for communicating with motivating and supporting generationally diverse workforce, including details on preferred generational communication method and active engagement.C – 2 – CompetenceModerate strategy for communicating with motivating and supporting generationally diverse workforce, including minimal details on preferred generational communication method and active engagement.F – 1 – No PassRudimentary strategy for communicating with motivating and supporting generationally diverse workforce, and/or missing details on preferred generational communication method and active engagement.I – 0 – Not SubmittedNot Submitted
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Criterion 3
0% of total gradeA – 4 – MasteryComprehensive examination of benefits company’s experience employing a multigenerational workforce and thorough details on why these are important for organizational success.B – 3 – ProficiencyReasonable examination of benefits company’s experience employing a multigenerational workforce and details on why these are important for organizational success.C – 2 – CompetenceModerate examination of benefits company’s experience employing a multigenerational workforce and minimal details on why these are important for organizational success.F – 1 – No PassRudimentary examination of benefits company’s experience employing a multigenerational workforce and/or missing details on why these are important for organizational success.I – 0 – Not SubmittedNot Submitted
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Criterion 4
0% of total gradeA – 4 – MasteryComprehensive analysis of potential communication and collaboration challenges that could occur among the different generations and thorough details on why these are important to understand when managing a diverse workforce.B – 3 – ProficiencyReasonable analysis of potential communication and collaboration challenges that could occur among the different generations and details on why these are important to understand when managing a diverse workforce.C – 2 – CompetenceModerate analysis of potential communication and collaboration challenges that could occur among the different generations and minimal details on why these are important to understand when managing a diverse workforce.F – 1 – No PassRudimentary analysis of potential communication and collaboration challenges that could occur among the different generations and/or missing details on why these are important to understand when managing a diverse workforce.I – 0 – Not SubmittedNot Submitted
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Criterion 5
0% of total gradeA – 4 – MasteryProvided attribution for credible sources in APA format with minimal to no APA, spelling, and grammar errors in the training plan.B – 3 – ProficiencyProvided attribution for credible sources in APA format with minor APA, spelling, and grammar errors (e.g., punctuation, capitalization, or homophone errors – to, too, two) in the training plan.C – 2 – CompetenceAttempted attribution for credible sources in APA format with some APA, spelling, and grammar errors in the training plan.F – 1 – No PassDid not attempt attribution for credible sources in APA format and/or with numerous APA, spelling, and grammar errors which detract from the audience’s ability to comprehend material in the training plan.I – 0 – Not SubmittedNot Submitted
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