Florida National University Long Term Care Administration Solved Questions

An area of refuge is

1. a temporary shelter outside the nursing facility.
2. a floor other than the one affected by a fire.
3. a safe area within the nursing facility that provides direct access to an exit.
4. a shelter used during a disaster such as a tornado.

As the next step in fire-protection procedures, after patients in immediate danger have been evacuated and the fire alarm has been activated, the associates should do all of the following except

1. extinguish the fire
2. close all doors
3. use wet towels to cover openings to prevent the spread of smoke
4. close all windows

By law, nursing homes are required to maintain medical records on each patient.

1. True
2. False

For hot water washing in the laundry, the wash temperature should

1. not fall below 150 degrees F.
2. be maintained between 150 degrees F and 160 degrees F.
3. be at least 160 degrees F
4. be at least 170 degrees F

Hazardous waste must be double-bagged in leak-proof plastic bags before it is disposed of in the dumpster.

1. True
2. False

In an appropriately maintain linen inventory system

1. Initial inventory – purchases – discards = closing inventory
2. Initial inventory – purchases + discards = closing inventory
3. Initial inventory + purchases – discards = closing inventory
4. Initial inventory = closing inventory + purchases

In controlling petty cash, the administrator must ensure that

1. the sum of vouchers equals the amount of cash.
2. all payments are made with his or her authorization.
3. he or she signs each voucher.
4. the cash and the total value of vouchers adds up to the imprest amount.

No cash disbursements should ever be made out of cash receipts.

1. True
2. False

The current federal minimum wage is ____ per hour (as of December 2009).

1. $6.55
2. $7.25
3. $7.55
4. $7.95

1. Use of gloves, gowns, and masks when sorting laundry is part of standard precautions.

1. True
2. False

What is meant by accounts payable?

1. Money owed to vendors
2. Credit
3. Goods purchased on a noncash basis
4. An invoice furnished by a vendor

What is the correct sequence of fire-protection steps?

1. Extinguish the fire–Activate the alarm–Rescue–Confine the fire
2. Rescue–Confine the fire–Extinguish the fire–Activate the alarm
3. Activate the alarm– Rescue–Confine the fire–Extinguish the fire
4. Rescue–Activate the alarm–Confine the fire–Extinguish the fire

What is the most critical step in fire protection procedures?

1. Activate the fire alarm
2. Rescue and remove anyone in immediate danger
3. Confine the fire
4. Extinguish the fire

Which of the following is not an area of operation for the housekeeping department?

1. Infection control
2. Sanitizing
3. Changing bed linens
4. Reconditioning

Which of the following is not the main purpose of medical records?

1. Determine the amount of reimbursement
2. Defense in malpractice litigation
3. Assist caregivers in coordinating services
4. Demonstrate compliance with regulations

Which of the following is the most appropriate protocol for answering the telephone at WellCare Nursing Home?

1. WellCare, can I help you!
2. Good morning, WellCare Nursing Home, sorry to put you on hold!
3. This is the reception desk, how can I help you!
4. Good morning, WellCare Nursing home, how may I help you!

Which of the following tasks is not assigned to the laundry personnel?

1. Transporting soiled linens to the laundry
2. Folding linens
3. Delivering clean linens
4. Sorting laundry

Absenteeism and turnover are unrelated problems.

1. True
2. False

According to research findings, CNAs are least satisfied with

1. compensation
2. working conditions
3. training
4. quality of care

All of the following are signs of good leadership, except

1. workers obey
2. workers learn
3. workers serve
4. workers reach their potential

An organization’s mission defines its basic purpose and distinct competencies.

1. True
2. False

Direct costs associated with turnover are estimated to be two to three times the monthly salary of the departing employee.

1. True
2. False

Governance essentially means

1. stewardship of an organization’s resources
2. control of operations
3. benefiting the stakeholders
4. legal compliance

In the organization function of management, line relationships refer to

1. advising
2. reporting to the administrator
3. obtaining approval from higher-ups
4. chain of command

The essence of workplace harassment is

1. hostile environment
2. employer liability
3. sexual discrimination
4. misbehavior by managers

The law requires that a person on leave under the Family and Medical Leave Act be allowed to return to the original or equivalent position with same pay and benefits.

1. True
2. False

The main difference between the CEO and COO roles lies in

1. mission and vision.
2. whether the NHA functions as a leader or manager.
3. the responsibility for financial performance.
4. strategy formulation.

The nursing home administrator’s position incorporates all three roles of CEO, COO, and administrative officer.

1. True
2. False

The signs of leadership are demonstrated primarily among

1. entrepreneurs
2. managers
3. clients
4. followers

What is meant by skill-mix?

1. Training needs of different staff
2. Ratio of a particular skill type to the total staff
3. Time spent in patient care, clinical support, and documentation
4. Clinical acuity of patients

Which of the following correctly identifies the difference between counseling and disciplining?

1. Counseling is supportive, disciplining is punitive
2. Counseling incorporates development, disciplining does not
3. At the counseling stage the associate is salvageable, at the disciplining stage the associate is not salvageable
4. Counseling is informal, disciplining is formal

Which of the following is not a protected category under Title VII of the Civil Rights Act of 1964?

1. Color
2. Religion
3. Age
4. Sex

Who is protected under the Age Discrimination in Employment Act?

1. Anyone over the age of 18
2. Anyone over the age of 21
3. Anyone over the age of 40
4. Anyone over the age of 50